“How Many Properties Do You Manage?” – The Real Question Behind It

I get asked this question a lot: “How many properties do you manage?”

It’s a fair question, and I understand the intent. What people are really asking is:
Do you have enough experience to handle my property well—and will I still get your attention?
Here’s the truth: we don’t manage hundreds of units, and that’s by design.
We run a boutique firm, where we personally oversee a curated portfolio of properties. That allows us to stay hands-on, responsive, and proactive. You’re not passed off to a junior staffer or stuck in a ticket system. When something comes up, I’m the one who answers the call.
We’ve built Keybox on deep local knowledge, real relationships, and a calm, capable approach to what’s often a chaotic industry. The balance we strike is this: enough experience to know what I’m doing, and enough bandwidth to still care.
If that sounds like what you’re looking for, we might be a great fit.

Before I launched Keybox, I started my career as an on-site manager for a large property management firm, overseeing buildings with hundreds of units. I saw firsthand how these big operations function—layered with departments, supervisors, and systems built for scale. It was efficient. That experience was invaluable—it taught me structure, compliance, and what it takes to keep a complex operation running. But it also showed me what was missing: personal attention, consistency, and care for leasing and management of single family homes, condos, and smaller buildings.
Keybox is my response to that.
I created a boutique firm where fewer properties mean more focus. Where owners know exactly who they’re working with. And where the day-to-day is handled with the same attention I’d give to my own home or investment. My background in big-firm management gave me the tools; Keybox is where I get to do it my way—with intention, clarity, and care.