A few months ago, Keybox took on a small HOA in West Los Angeles that was struggling to navigate the complexities of local laws and regulations. The board was overwhelmed—trying to understand how certain laws applied to their building, dealing with repairs, and juggling relationships with existing vendors who already knew the property but didn’t always deliver the best service. One vendor had been around for years, but there were consistent delays and quality issues, and the board wasn’t sure whether to keep them or find someone new. They also needed to find new vendors who were familiar with the intricacies of their building but also offered competitive pricing and quality.
That’s where Keybox stepped in. We took the time to educate the board about the state guidelines that affected their operations—things like reserve studies and how to handle keeping up with California Secretary of State and the FTB. We then worked with the existing vendors to ensure that they were meeting our high standards, while also introducing new vendors who were better suited for the property’s needs. By doing this, we were able to keep the relationships they valued while ensuring top-notch service and compliance. The board members were relieved to have a professional, experienced partner who not only understood the regulations but also knew how to manage the building’s needs in a way that was both cost-effective and legally sound. This hands-on, personalized service is exactly what makes Keybox the best choice for small HOAs.
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